DevOps
Adoption through Culture, Automation, Measurement, and Sharing
ADAPT February 2014
Sam Brown | @SamuelBrownIV | Blackboard Senior Manager, Engineering Services
Matt Makai | @mattmakai | makaimc on GitHub | Twilio Developer Evangelist
A simpler time...
US Home Prices
My first sys admin
#!/bin/bash
Life was good?
- Weeks to iron out environment
- Months to fix unplanned bugs
- 2 years to deliver value
- Business users didn't need app
Today
- What is DevOps?
- CAMS
- Specific actions
- Groups & resources
This is Agile
Is this Agile success?
Competing Interests
Developers -> Business value
Operations -> Stability and security
Aligning Goals
What is DevOps?
DevOps is a collaborative movement started by frustrated DEVelopers and OPerations staff
DevOps Emphasizes
Collaboration
Communication
Integration
Goal
Highly effective team
What DevOps is not
[X] a new tool
[X] a new team
[X] something you can create overnight
Culture
Automation
Measurement
Sharing
CAMS
Specific Actions
Measurement
Anonymous Surveys
- Open-minded leadership
- 5-7 minutes, regularly repeated
- What doesn't make sense?
- What needs to change?
- Worst parts of going to production
Retrospectives
- Listen
- Blameless
- What worked?
- What didn't?
- What are we changing?
Metrics
- Time from feature requested to available in production
- Time from issue reported to fixed in production
- How quickly can you measure new metrics in production?
Create metrics visibility app
Automation
Move from this...
...to this
Infrastructure as Code
Sharing
External speakers (not salespeople)
Groups
DC Continuous Delivery
DC Configuration Management
DevOps DC
Sharing your OWN stories
Culture
Management must move from approver to obstacle destroyer.
This organization's tech team is amazing.
Wrap up
- Agile productivity -> DevOps
- What is DevOps?
- CAMS actions
- Groups & resources
Resources
Contact Information
Sam Brown
- Blackboard
- @SamuelBrownIV
- samuel.t.brown@gmail.com
Matt Makai
- Twilio
- @mattmakai
- matthew.makai@gmail.com
- makaimc on GitHub
